FAQs

How do i wash my embroidered apparel?

Heat in the wash or dryer can cause t-shirts and jumpers to shrink, which can cause puckering around the embroidered area. Please wash your garment in cold water, and if you must tumble dry, please use a low heat setting to avoid shrinkage. Please do not use bleach products as this will cause the threads to lose their colour.

Can i iron my items?

You can iron your garments as you usually would, but please don’t apply heat directly to the embroidery area, as the iron can burn the threads. To iron the embroidery section, or a patch, please place a clean piece of fabric (like a tea towel) or baking paper over the embroidery to protect it from the iron.

How do I apply my iron on patch?

Peal off the backing paper and place onto the desired garment on an ironing board. Cover the patch with a clean piece of fabric (like a tea towel) or baking paper, and using a hot iron, apply heat and pressure for about a minute, ensuring even coverage of the entire patch. Be careful, the patch may be hot to touch!

Test the patch is secured by trying to pick it up off the garment. For added security, stitch around the edges using a needle and thread.

Do you only offer custom pet embroidery?

No! I can embroider any design onto (nearly) anything. If you can think of it, I can embroider it. Please reach out via the Custom Request form for special requests.

Is there anything you can’t embroider?

Unfortunately the machine I use cannot embroider onto caps.